Terms of service

TERMS OF SERVICE

Well Hello Gorgeous Official

Welcome to Well Hello Gorgeous Official. By visiting our website or placing an order, you agree to the following Terms of Service. Please read these terms carefully before making a purchase.

1. General Conditions

  • By using our website, you confirm that you are legally eligible to make purchases.

  • We reserve the right to refuse service or cancel orders in cases of suspected fraud or misuse, subject to applicable law.

  • These terms may be updated whenever necessary. Updated terms will be published on our website.

2. Product Information

  • We make every effort to display accurate product descriptions, images, prices and details.

  • Actual colours may slightly vary due to lighting and screen settings.

  • Customers are responsible for reading product descriptions, sizes, shades and specifications before ordering.

3. Orders & Confirmation

  • All orders are subject to availability and confirmation.

  • Please provide your correct name, phone number and complete delivery address.

  • Customers should carefully review their orders before checkout.

  • We reserve the right to cancel orders involving incorrect pricing, unavailable stock or suspected fraudulent activity, subject to applicable law.

4. Pricing & Payments

  • All prices are displayed in Pakistani Rupees (PKR), unless otherwise stated.

  • Prices may change without prior notice, but confirmed orders will be handled according to applicable pricing rules.

  • We offer available payment methods displayed at checkout.

  • For Cash on Delivery orders, customers must pay the stated amount upon delivery.

5. Shipping & Delivery

  • Delivery timelines are estimates and may vary depending on location, courier services and unexpected circumstances.

  • Customers must provide accurate delivery information.

  • Once an order is dispatched, tracking information may be provided where available.

  • We are not responsible for courier delays beyond our reasonable control.

6. Return & Refund

All returns and refunds are governed by our separate Return & Refund Policy. Customers are requested to read that policy before placing an order.

7. Customer Responsibilities

  • Provide accurate contact and delivery information.

  • Remain available to receive your parcel.

  • Inspect the parcel and record a complete unboxing video.

  • Report any delivery-related issue within 24 hours.

  • Do not misuse our website, submit false claims or engage in fraudulent activities.

8. Intellectual Property

All website content, including our brand name, logo, product photographs, graphics, text and designs, belongs to Well Hello Gorgeous Official or its respective owners. Copying or using our content without permission is prohibited.

9. Privacy

Customer information is handled according to our Privacy Policy. We use necessary order and contact information to process purchases, arrange deliveries and provide customer support.

10. Limitation of Liability

We are not responsible for indirect losses arising from circumstances beyond our reasonable control. Nothing in these terms excludes liability or consumer rights that cannot legally be excluded.

11. Governing Law

These Terms of Service are governed by the applicable laws of Pakistan, including relevant consumer protection laws.

12. Contact Information

For questions, complaints or assistance, please contact us through our official website or customer support channels.

Thank you for shopping with Well Hello Gorgeous Official!

Your trust is our priority.